This Content Moderation Policy is provided by Renerlane, Inc. ("Renerlane," "we," "our," or "us"), operator of Trystique (trystique.ai).
At Renerlane, we are committed to fostering a respectful, safe, and creative environment for all users of trystique.ai (the "Website"). This Content Moderation Policy outlines how we monitor, restrict, and respond to content that violates our community standards or legal obligations.
All interactions on the platform involve AI-generated characters and media. While we support a wide range of creative expression, we do not tolerate misuse of the Services to create or share harmful, illegal, or exploitative content.
1. Scope of Moderation
This policy applies to:
- AI-generated messages, images, videos, and other outputs
- Prompts submitted by users
- Metadata (e.g., character names, descriptions)
- Usernames and profile content
- Any behavior or actions conducted through the platform
2. Prohibited Content
You may not use the Services to generate, promote, or simulate any of the following:
- Real-world harm or violence, including sexual violence
- Human trafficking or exploitation
- Child sexual abuse material (CSAM), including implied depictions
- Non-consensual impersonation or harassment of real individuals
- Hate speech or extremist content
- Self-harm or suicide promotion
- Fraud, scams, or illegal financial activity
- Fully automated decision-making that affects legal rights
Content that violates these rules may be removed without notice, and accounts may be suspended or terminated.
3. Moderation Methods
We use a combination of:
- Automated tools and filters to detect violations in real time
- Human review for public content, flagged content, reported characters, or edge cases
- Proactive audits of trending prompts, tags, and character activity
- Rate limits and filters to restrict prompt patterns known to lead to violations
The Services do not accept user-uploaded faces or photographs as inputs to generation. We continuously update our filters and moderation systems based on new risk patterns and user behavior.
4. Reporting Content
If you encounter content that violates this policy, you can report it by emailing support@trystique.ai. Reports are reviewed within 7 business days or sooner. We may follow up for clarification or evidence before taking action.
5. Account Actions
Depending on the severity and frequency of violations, we may:
- Remove content or characters
- Issue warnings or require prompt edits
- Temporarily suspend account access
- Permanently ban an account
- Escalate to law enforcement where required
Appeals for moderation decisions may be submitted via support@trystique.ai, and will be reviewed by a member of our trust & safety team.
6. User Responsibility
Users are responsible for their prompts and for any content generated through their interaction with the platform. Attempting to circumvent moderation systems or re-upload restricted content is a violation of our Terms and may result in termination of access.
7. Continuous Improvement
We are committed to improving our moderation processes through:
- Ongoing audits and system refinements
- Collaborations with safety experts and legal advisors
- Transparent communication with users around major enforcement actions
Contact Us
We appreciate your cooperation in helping make our platform a respectful and creative space for everyone.
If you have any questions about our Services, or to report any violations of these Terms, please contact us at support@trystique.ai.
Renerlane, Inc.
131 Continental Dr, Suite 305, Newark, DE 19713, USA